Payment / Dispatch
- Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.
Estimated delivery time assumes orders are placed before 3:00 PM (PST). Orders placed late on Friday or on Saturday will not be processed until Monday. Additional charges may accrue on Priority, Overnight and International shipping if multiple attempts are made for delivery.
The following costs apply only to transportation within Germany.
- Transport cost per parcel up to 32 kg: 5,95 €
The following costs apply only to transportation to the following countries:
Zone 1 20,50 €
Zone 3 29,50 €
Zone 2 22,53 €
Zone 4 20,09 €
Zone 5 26,07 €
RETURNS & REPLACEMENTS
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Please allow 5 to 10 days for the processing of your return.